SILESTONE Quartz Care Guide

Keep Your Stone Surfaces Looking Better for Longer

Regular Silestone Quartz Maintenance Instructions

For Silestone Quartz with a polished finish, we recommend you use a mild household cleaner, such as 409®, Fantastik®, Lysol®, or Windex®. In case of stubborn spills or stains, soak the area for up to 10 minutes with one of the above cleaners and vigorously wipe away with a non-scratch Scotch Brite® pad.

The natural quartz in Silestone makes it the toughest interior surface available on the market. It resists scratching, staining, and scorching better than any other natural stone or solid surface. Do avoid excessive force or pressure because that may mar or chip the surface. Don't worry about spills from coffee, wine, lemon juice, olive oil, vinegar, makeup, and many other common household products; just avoid harsh chemicals. And don't worry about dropping a lit match onto your Silestone countertop; it won't scorch. But, use trivets when placing any hot items to avoid thermal shock.

SILESTONE QUARTZ CARE GUIDE

Advanced Cleaning and Precautions

Safe for LIMITED use on Silestone Quartz

Bleach
• Do not use for maintenance. When this product remains on the surface for more than 12 hours, it may lose its sheen.

Alkaline cleaning products with pH >12
• Do not use for maintenance. When this product remains on the surface for more than 12 hours, it may lose its sheen.

Trichloroethylene
• This may be used to remove specific stains. After scrubbing, wope off the product and rinse thoroughly with clean water.

Acetone
• This may be used to remove specific stains. After scrubbing, wope off the product and rinse thoroughly with clean water.

Paint thinners (NOT strippers)
• This may be used to remove specific stains. After scrubbing, wope off the product and rinse thoroughly with clean water.

Grease stains and routine cleaning

For grease stains apply a small amount of 409, Windex, or a common household cleaner to the stain and rub with a scouring pad (e.g. Scotch-Brite) until it disappears. Rinse immediately with water.

Limescale stains (marks left by glasses, etc.)

Sprinkle hydrochloric acid on the countertop surface and leave to work for one minute. Rinse with water. Follow the recommendations for use given by the hydrochloric acid manufacturer. Do not use on any products (taps, sink, etc) other than the countertop itself since it might damage their finish.

Silicon stains

Use a knife and a drop of solvent (without any dichloromethane, methylene dichloride, or dichloramine in its composition). Gently scrape the silicon away, keeping the knife blade angled at 45 degrees to prevent scratching the quartz surface. Rinse with water.

Difficult stains

For difficult stains, sprinkle 409, Windex, or a common household cleaner on the affected area of the Silestone product for 2 minutes and then rub vigorously with a scouring pad (like Scotch-Brite). Then rinse generously with water.

Loss of sheen

Loss of sheen on the surface of the Silestone countertop may be due to the use of products (waxes, sprays, sealants, etc.) to try to bring out its luster, although these products lose their effect over time. This lack of sheen therefore has nothing to do with the original mechanical sheen of the product when it leaves the factory. To recover this non-natural sheen, a multi-purpose furniture spray that is suitable for the countertop can be used.

DO NOT USE the following on Silestone Quartz Surfaces under any circumstance

If any of the substances listed below come into contact with your Silestone Quartz surfaces, rinse the exposed surface immediately and thoroughly with plenty of clean water:

Hydrofluoric acid
Dichloromethane
NaOH - caustic soda (lye)
Paint strippers

Precautions

Do not place Silestone outdoors or in places with UV lighting.
• Over the years the color and shade of Silestone products may suffer from the effect of the sun's rays.

Do not use water repellents or sealants to bring out the luster.
• Once it has been installed, the sheen on Silestone is the natural luster of the product itself.
• Sealants and water repellents provide an artificial, ephemeral shine.
• Do not use paint strippers, caustic soda, or products with a pH of more than 10.
• If bleach or solvent is used, it should be diluted with water and never left in permanent contact with the product. Bleach and solvent can continue to affect the product 12 hours later.
• Do not use chlorine-based products like dichloromethane (present in paint stripper)
• The surface of the material should not be re-polished - either on floors or on a countertop.
• Do not use degreasing agents such as those used in oven cleaners.

Avoid high heat and thermal shock.
• Keep Silestone separate from sources of heat (deep-fat fryers, etc.). Although Silestone can withstand high temperatures for short periods of time, its performance varies with respect to different factors like thickness, color, location, etc. For this reason, it is not recommended that the product be exposed to sustained contact with a heat source, nor should hot saucepans, frying pans, deep-fat fryers, etc be placed on it. The use of a hot pad or trivet is recommended in such situations. We always recommend placing hot objects on top of hot pads.

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